Service

Maintenance, safety checks and more

Service forms the basis for a safe and efficient investment. We value partnership and long-term cooperation. That’s why we look after you throughout the lifecycle of your facility and help with new problems and problems.

Spare parts supply

Sustainability is very important to us

You can access our spare parts warehouse worldwide at short notice via our hotline. Here we keep all important spare parts for our plants ready. If a part is not available, we can usually procure it for you at short notice through appropriate agreements with our suppliers.

Installation and commissioning

Optionally as management of the assembly or realization of the complete assembly

24h-Phone-hotline

Ensures quick accessibility and first aid in case of error. In many cases, we can help you in the short term and avoid or minimize production losses.

Service calls

Worldwide through experienced service staff

Mandatory security checks

Qualified and authorized specialists personnel ensure the necessary plant safety

Preventive system maintenance

Qualified personnel recognize problems early and thus ensure the high availability of your system

Modernization and expansion

Existing facilities

Service

To ensure this, we offer you two extension numbers that will allow you to reach our service team. Outside these hours, a customer service representative is available to assist you in a timely manner.

During our office hours

+49 (7181) 9675 20

Monday to Friday from 07:00 am to 4:00 pm

Outside office hours

+49 (7181) 9675 88

Mo – Fr from 4:00 pm to 7:00 am also on weekends and on holidays